We stand behind the quality of our plants. If something's not right, we'll make it right.
No questions asked replacement for damaged plants
WhatsApp us within 24 hours of delivery
Send clear photos of the damaged plant
Our team reviews within 4 hours
New plant shipped within 24 hours
Replacement First: We prefer to replace plants rather than refund, ensuring you get the greenery you ordered.
Refund Eligibility: Full refund is provided only if:
Refund Timeline: Refunds are processed within 5-7 business days to your original payment method.
Our support team is available 7 days a week to assist you.
Remember to share your Order ID and photos for faster resolution.